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Positions Available

A career with Shawl Group can offer real benefits and opportunities for career and personal development. If you’re keen to join our amazing team, please feel free to apply for the any of the roles below or send an email to customerservice@shawlgroup.com

Customer Service Assistant

We have a full time position within our dynamic National Customer Service team based in Mascot, Sydney. SHAWL Group is a leading workwear & uniform provider in Australia & New Zealand. We have a broad corporate, government & retail client base.

This position is preferably full time permanent but for the right person we can be flexible.

The role involves accurate entering of customer and supplier orders, liaising with suppliers and manufacturers, supporting customers, order management and resolving issues. You will be required to provide support to the business working effectively with the customer service, communications, sales and logistics teams. This role requires someone that has high attention to detail, ensuring that accurate records are kept, and appropriate processes are followed.

It is preferable if you have previous experience working as a Customer Service Officer or admin position.

Skills required:

  • Strong communications skills in both written and spoken English
  • Fast Accurate Data Entry Skills
  • Highly proficient in Microsoft office
  • Strong administrative skills
  • Attention to detail and high-level organisational skills
  • The ability to communicate well with both internal and external parties
  • Ability to multi task
  • Previous experience working in a fast-paced environment.
  • Experience of working on website and social media is advantageous

If you love working in a fast pace environment, taking ownership of your role and working within a business that provides rewarding career opportunities please apply now with a resume to: ross@shawlgroup.com


National Account Manager

We seek a Professional Account Manager to join our National Account Management team, based at our Mascot Head Office in Sydney. This is a sales based role, that includes prospecting, responding to leads, preparing range plans, submitting written tenders/quotes and managing ongoing requirements of customers.

Garment industry experience will be an advantage – but mostly you will bring energy, be team oriented, be a strong communicator both written and spoken to customers, suppliers and colleagues alike, have all round digital and computer experience and have been involved in selling and installing service programs Business to Business.
This is not a typical Sales Rep role. It involves you managing communication from approaching prospective clients to establishing them within our service structures.
Business writing skills are paramount and strong internal communication will be essential. We have a large and varied customer base across corporate and government clients.

Salary will be commensurate with experience and includes a car allowance and tools of trade. There is some travel interstate.

SHAWL is a family oriented, equal opportunity employer that practices true work life balance.

Please apply with your resume and cover letter to: brie@shawlgroup.com